Summary of facts
2018 | 2017 | Goal 2020 | |
|---|---|---|---|
Circular economy | |||
Yearly sold mattresses collected through return system | 7% | 6% | 10% |
Sales from products with > 25% recycled content | 12% | 9% | 25% |
Sales share from modular products | - | - | 20% |
Waste streams recycled high grade | 71% | 72% | 75% |
Safety & quality | |||
Products which are tested on air quality (based on sales) | 98% | 90% | 100% |
Number of incidents reported in the field of safety and quality | - | 1 | - |
Customer satisfaction: eKomi score (score 0-10, weighted average based on sales) | 8.9 | 8.5 | 9.4 |
Responsible chain management | |||
Suppliers who signed the Code of Conduct | 92% | 98% | 100% |
Number of strategic suppliers with proactive co-operation to ensure CSR criteria are pursued in the purchasing process | 5 | 2 | 16 |
Tenders for products and services in the Netherlands where CSR criteria are taken into account | 30% | 50% | 100% |
Energy & CO2 emissions | |||
Purchase of renewable energy | 0% | 48% | 100% |
Energy consumption (TJ) | 259 | 285 | 257 |
CO2 emissions (tonnes) | 25,079 | 21,024 | 18,922 |
Safe working conditions | |||
Number of accidents with sick leave1 | - | - | - |
Tests performed on air quality2 | |||
- DCs | Yes | Yes | Yes |
- Loading docks | Yes | Yes | Yes |
- Stores | Partly | No | Yes |
Training and education attended by logistics employees (average number of hours) | 2.5 | 2.5 | 4 |
- 1 For 2018 no reliable data are available yet. It is the ambition to report on this goal in 2019.
- 2 Tests performed in DCs (integrally) and loading docks and stores (by means of sampling)